Privacy policy

Quamacca operates this store and website, including all related information, content, features, tools, products

Privacy Policy

Last updated: May 11, 2026

Quamacca operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. Quamacca is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how Quamacca collects, uses, discloses, and protects your personal information when you visit our website, use our Services, make a purchase, contact us, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with our Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

Contact details, such as your name, billing address, shipping address, email address, and phone number if provided during checkout or customer support communication.
Order and transaction information, such as products you view, add to cart, purchase, return, exchange, or cancel, as well as your order history and transaction details.
Payment information, such as payment method details, payment confirmation, and related payment information. Payment information is processed through our payment service providers and is not stored directly by Quamacca in full card form.
Account information, such as your username, password, account preferences, saved addresses, and settings if you create an account.
Customer support information, such as the information you provide when you contact us by email or through customer service channels.
Device and technical information, such as your IP address, browser type, device type, operating system, network connection, and other unique identifiers.
Usage information, such as how you browse, search, interact with, and navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise provide information to us.
Automatically through our Services, such as through cookies, pixels, analytics tools, and similar technologies when you visit or use our website.
From service providers, such as Shopify, payment processors, fulfillment partners, shipping providers, analytics providers, customer support tools, and other vendors that help us operate our business.
From business and marketing partners, where permitted by applicable law.

How We Use Your Personal Information

We use your personal information for legitimate business purposes, including the following:

To provide, operate, and improve our Services, including processing orders, accepting payments, arranging shipping, providing order updates, managing returns and exchanges, maintaining your account, remembering your preferences, and improving the shopping experience.
To communicate with you, including responding to customer service inquiries, sending order confirmations, providing shipping updates, notifying you about your account, and communicating important service-related information.
For marketing and advertising, where permitted by law, including sending promotional emails, showing relevant offers, personalizing your shopping experience, and displaying advertising based on your activity on our website or other websites.
For security and fraud prevention, including detecting, investigating, and preventing fraudulent, unauthorized, illegal, unsafe, or malicious activity and protecting the security of our website, customers, and business.
For legal and compliance purposes, including complying with applicable laws, responding to valid legal requests, enforcing our terms and policies, resolving disputes, and protecting our rights and the rights of others.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember your preferences, understand how customers use our Services, improve website performance, and support marketing and advertising activities.

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

Shopify and service providers that help us operate our store, process payments, fulfill orders, provide shipping, host our website, analyze data, provide customer support, store information, and support business operations.
Payment processors and financial partners to securely process your payment and complete transactions.
Shipping and fulfillment partners to deliver products, provide tracking information, and manage delivery-related services.
Marketing and advertising partners to provide marketing services, measure campaign performance, and show relevant advertisements, where permitted by applicable law.
Legal, regulatory, or safety-related parties when disclosure is required or permitted by law, legal process, investigation, enforcement of our policies, fraud prevention, or protection of our rights, customers, or others.
Business transaction parties in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

Relationship with Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and Services to you. Information you submit through our store may be transmitted to and processed by Shopify and other third parties that help provide and improve the Services.

Shopify may also collect and process personal information about your interaction with our store, other merchants, and Shopify in order to provide, protect, improve, and personalize its services. In certain circumstances, Shopify may be responsible for processing your personal information, including responding to requests to exercise privacy rights related to data processed by Shopify.

To learn more about how Shopify uses personal information, you may visit Shopify's Consumer Privacy Policy at: https://privacy.shopify.com/en.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you access websites that are not operated or controlled by us, we encourage you to review their privacy policies, security practices, and terms of service.

We are not responsible for the privacy, security, accuracy, or content of third-party websites or services. The inclusion of third-party links does not imply endorsement of those websites or their operators.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances as provided by applicable law.

Right to access or know: You may request access to the personal information we hold about you.
Right to delete: You may request that we delete personal information we maintain about you.
Right to correct: You may request that we correct inaccurate personal information we maintain about you.
Right to portability: You may request a copy of your personal information in a portable format, where applicable.
Right to opt out of sale, sharing, or targeted advertising: Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or activities that may be considered a sale or sharing under applicable privacy laws.
Right to manage marketing communications: You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out, we may still send non-promotional messages related to your orders, account, or customer service requests.

To exercise your privacy rights, please contact us at service@quamacca.com. We may need to verify your identity before processing your request, as permitted or required by applicable law.

Global Privacy Control and Do Not Track

Depending on where you are located, if you visit our website with a Global Privacy Control opt-out preference signal enabled, we will treat it as a request to opt out for the browser and device you use to visit our website, as required by applicable law.

Other than legally recognized opt-out preference signals such as Global Privacy Control where applicable, we do not currently respond to "Do Not Track" signals that may be sent by your browser or device.

International Transfers

We may transfer, store, and process your personal information outside the country or region where you live. These countries may have data protection laws that differ from those in your jurisdiction.

If we transfer personal information from the European Economic Area, the United Kingdom, or other regions with specific transfer requirements, we will rely on recognized transfer mechanisms where required, such as Standard Contractual Clauses or other legally approved safeguards.

Complaints

If you have any concerns or complaints about how we process your personal information, please contact us using the contact information below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons. When we update this Privacy Policy, we will post the revised version on this page and update the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at service@quamacca.com.

Business Information: HK XINSHENGTAI NETWORK TECHNOLOGY LIMITED, Room D07, 8/F, Phase 2, Kai Tak Factory Building, No. 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong

Business Hours: Open Monday-Friday, 9:00 AM to 5:00 PM (Hong Kong Time, HKT, UTC+8).

and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Quamacca is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at service@quamacca.com